At Visual Grab (Miracle Eye Pvt Ltd), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.

• Non-Personal Information: Browser type, IP address, device details, and usage data collected automatically when you browse our website.

• Cookies & Tracking: We may use cookies and similar technologies to improve user experience, analyze website traffic, and remember preferences.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and fulfill orders.

• To communicate with you regarding inquiries, updates, and promotions.

• To improve our website, products, and services.

• To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases:

• With service providers (e.g., payment processors, logistics partners) strictly for order fulfillment.

• When required by law, regulation, or legal process.

• To protect the rights, property, or safety of Visual Grab, our customers, or others.

4. Data Security

• We implement reasonable physical, technical, and administrative measures to protect your personal information.

• While we strive for complete security, no method of transmission over the Internet is 100% secure.

5. Your Rights

As a user, you have the right to:

• Access and review the personal information we hold about you.

• Request correction or deletion of your information (where legally permissible).

• Opt out of receiving marketing communications at any time.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their policies before providing any information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 Email: raj@visualgrab.com

📞 Phone: +91-9266612345
📍 Address: Gurgaon, Haryana, India

✨ Your trust is our priority. At Visual Grab, we are committed to safeguarding your privacy while delivering joyful and intelligent experiences.